Business Analyst — Journey Mapping (Hybrid, Tue–Thu Onsite)

Job overview

The Business Analyst — Journey Mapping role is hybrid, with onsite work Tuesday through Thursday in Fort Worth, TX. Compensation is not specified. The role is listed by Expert In Recruitment Solutions as contract-to-hire. The role exists to understand and map business and customer processes across teams. It contributes to business analysis and service design by facilitating workshops, engaging stakeholders, and producing journey maps, service blueprints, process flows and impact assessments for decision-making.

What you'll do

• Facilitate workshops and manage stakeholders
• create journey maps, service blueprints, process flows, swim lane diagrams and impact assessments
• communicate with leadership and executive stakeholders
• work across business units and functional teams.

What we're looking for

Skills & competencies

business analyst

journey mapping

full-time

hybrid

fort worth tx

expert in recruitment solutions

stakeholder management

workshop facilitation

service blueprints

process flows

impact assessments

contract-to-hire

Work arrangement

• Weekend coverage required

Why this role

Five years of business analysis experience is listed. Preferred experience includes business architecture, value stream mapping, customer journey design, service design, UX research, process mining, AI initiatives and financial services.

About the employer

Expert In Recruitment Solutions is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.