Bilingual Collections Specialist

Job overview

Bilingual Collections Specialist is an onsite role in Prescott Valley, AZ, paying $18–$22 per hour. Best Pick Disposal seeks a specialist to manage customer accounts and provide professional service during collections. The role works with customers and internal departments to resolve billing and payment issues, maintain accurate account records, and follow established collection procedures. It also supports account status and service decisions through timely communication and documentation.

What you'll do

• Contact customers about unpaid and delinquent accounts
• explain balances and follow up
• receive and post payments
• maintain account records and status updates
• monitor aging accounts and follow collection procedures
• initiate authorized repossession proceedings or service disconnection when necessary
• respond to billing questions
• resolve payment issues
• coordinate with internal departments
• protect confidential account information
• perform related administrative duties.

What we're looking for

Skills & competencies

bilingual collections specialist

best pick disposal

prescott valley az

full-time

english-spanish

commercial collections

customer accounts

payment processing

billing support

microsoft office

401(k) match

paid time off

advancement opportunity

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), 401(k) matching, paid time off, and opportunity for advancement.

Why this role

English and Spanish bilingual ability is required; the position involves at least eight hours per day working on a computer.

About the employer

Best Pick Disposal Inc is hiring for this role. Industry: Solid Waste Collection. Sector: 56.