Business Development Center Associate, Fixed Operations — BMW of Fairfax

Job overview

The Business Development Center Associate, Fixed Operations — BMW of Fairfax role is onsite in Fairfax, VA, with compensation of $18–$20 per hour. BMW Fairfax is part of Sonic Automotive, whose dealerships emphasize customer service and professional development. The associate responds to online service inquiries, enters customer information into the CRM, schedules service appointments, conducts phone surveys, uses lead-management tools, prepares reports, and may perform cashier duties. The role helps convert customer inquiries into service visits while providing prompt, accurate, and courteous support.

What you'll do

• Respond to online inquiries
• enter customer data into the CRM
• generate service appointments
• conduct phone surveys
• use lead-management tools
• prepare reports and documentation
• perform cashier duties when requested
• provide ethical, courteous customer service.

What we're looking for

Skills & competencies

bmw fairfax

sonic automotive

fairfax va

automotive

service appointments

customer service

crm

lead management

internet inquiries

full-time

$18–$20/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Comprehensive training, competitive compensation, and benefits are mentioned
• specific benefit details are not provided.

Why this role

Supports BMW Fairfax, a Sonic Automotive family dealership; dealership network includes more than 100 locations.

About the employer

Sonic Automotive is hiring for this role. Industry: New Car Dealers. Sector: 44.