Optical Front Desk and Technician

Job overview

The Optical Front Desk and Technician role is hybrid in Lakeland, FL, with compensation of $15–$15.50 per hour. The position assists Optical Outlets patients and supports the doctor and office manager to maintain efficient patient flow. The role combines front-desk service with patient check-in and pretesting, insurance verification, phone support, and eyewear assistance. Accurate, welcoming interactions help patients move through the office and support patient satisfaction.

What you'll do

• Greet customers and explain the exam process and pricing
• check in and pretest patients
• verify insurance before the doctor encounter
• answer phones
• assist with eyewear dispensing and fitting
• document patient visits
• inform the office manager of reported problems
• perform other assigned office tasks.

What we're looking for

Skills & competencies

optical front desk

optical technician

patient check-in

pretesting

insurance verification

eyewear fitting

hybrid

lakeland fl

optical outlets

$15–$15.50/hr

Work arrangement

• Weekend coverage required

Why this role

Typically requires one to two years of related experience; working knowledge of Microsoft Office and strong communication, documentation, and interpersonal skills.

About the employer

Optical Outlets is hiring for this role. Industry: Offices of Optometrists. Sector: 62.