Business Office Manager

Job overview

The Business Office Manager role is onsite in Grand Rapids, MI, and compensation is not specified. The position supports MediLodge of Grand Rapids, a skilled nursing and short-term rehabilitation facility focused on resident-centered care. The manager oversees business office operations, including resident trust accounting, billing, collections, and Medicaid applications. The role supervises and trains business office staff, coordinates with central billing and facility leadership, and helps ensure accurate, timely account processing and resolution of billing issues.

What you'll do

• Manage business office functions, including Medicaid applications, billing, collections, resident trust, and coordination with the Centralized Billing Office
• supervise, hire, and train business office staff
• oversee resident trust accounting and security of patient funds
• ensure accurate census and patient billing information
• manage accounts receivable and collections
• oversee Medicaid pending applications and conversions
• complete month-end billing close
• process bills and collection letters
• coordinate claim edits, rejections, and audit responses.

What we're looking for

Skills & competencies

business office manager

medilodge of grand rapids

grand rapids mi

onsite

skilled nursing

billing

collections

resident trust accounting

medicaid applications

accounts receivable

staff supervision

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, and prescription coverage options
• flexible pay options
• benefits concierge
• tuition reimbursement and student loan repayment options
• 401(k)
• HSA and FSA options
• referral bonuses.

Why this role

Requires a high school diploma and at least one year of skilled nursing facility business office experience, including billing, collections, and patient trust accounting.

About the employer

Grand Rapids Opco LLC AL is hiring for this role. Industry: Nursing Care Facilities (Skilled Nursing Facilities). Sector: 62.