Assistant General Manager — Residence Inn

Job overview

The Assistant General Manager role is onsite at the Ritchie Station Residence Inn by Marriott in Capitol Heights, MD. Compensation is $60,000–$70,000 annually, based on experience, with bonus potential. The role supports hotel operations and guest service at a Tharaldson-operated property. The assistant general manager helps lead hotel staff and maintain operating standards across departments. The role supports staffing, training, records, guest issue resolution, and sales and marketing efforts, and performs the general manager’s functions when that manager is absent.

What you'll do

• Assign duties and monitor staff performance
• train team members
• assist with hiring and onboarding
• review performance and conduct personnel actions
• maintain hotel and financial records
• conduct or assist with staff meetings
• resolve guest complaints and employee issues
• cover scheduled shifts across departments
• respond to group and travel-agent requests
• assist with sales and marketing
• perform general manager functions in the manager’s absence.

What we're looking for

Skills & competencies

assistant general manager

capitol heights md

residence inn

tharaldson

hotel operations

hospitality management

staff training

guest service

hotel records

$60k–$70k/year

bonus potential

career advancement

Work arrangement

• Weekend coverage required

Benefits & perks

• Career advancement opportunities
• employee discounts
• daily pay option
• flexible work schedule
• medical, vision, and dental insurance
• 401(k)
• profit sharing
• paid vacation.

Why this role

The posting prefers at least one year of similar experience in select-service or extended-stay properties.

About the employer

Ritchie Station Residence Inn by Marriott is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.