Customer Service Representative - Dispatcher

Job overview

The Customer Service Representative - Dispatcher works onsite in North Las Vegas, NV, Wednesday through Saturday from 7:15 a.m. to 5:15 p.m. Compensation is $16–$21 per hour. The role supports Serv-All Water Conditioning’s plumbing service team in Las Vegas. The representative handles customer inquiries and schedules service while dispatching technicians to jobs. Coordinating the daily schedule helps the plumbing team work efficiently and supports customer service and business growth.

What you'll do

• Assist customers by phone
• gather customer information, answer questions, and address concerns
• schedule plumbing services
• review the daily job schedule
• dispatch technicians strategically
• use ServiceTitan
• make customer interactions polite and friendly.

What we're looking for

Skills & competencies

customer service representative

dispatcher

plumbing services

servicetitan

technician dispatch

customer scheduling

north las vegas nv

serv-all water conditioning

wednesday–saturday

7:15 a.m.–5:15 p.m.

$16–$21/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance
• 401(k) with company match
• company phone
• vacation
• uniforms
• growth opportunities
• mentorship/apprentice program.

Why this role

Wednesday–Saturday schedule; ServiceTitan proficiency and experience in a trade or service-based industry are requested; plumbing knowledge and experience working with plumbers are preferred.

About the employer

Serv-All Water Conditioning is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.