Temporary Customer Service Representative

Job overview

The Temporary Customer Service Representative role is onsite in Houston, TX, at the Vortex service center. Pay is $22–$29 per hour. The role supports Vortex Doors, a commercial and industrial door installation and repair company, as the first point of contact for customers. The representative handles customer inquiries, arranges service, and dispatches vehicles and personnel. Accurate records and clear communication help coordinate customer requests with the appropriate service resources.

What you'll do

• Interact with customers by phone and email
• address inquiries and provide service information
• identify customer needs, schedule services, and escalate complex issues
• maintain accurate customer-interaction records in the customer management system
• dispatch vehicles and coordinate personnel based on location, urgency, and availability
• develop product and service knowledge.

What we're looking for

Skills & competencies

customer service representative

temporary

houston tx

onsite

phone support

email support

service scheduling

dispatch

crm

$22–$29/hr

monday–friday

Work arrangement

• Weekend coverage required

Benefits & perks

• Hourly pay based on experience and a positive work environment.

Why this role

Temporary position; office-based work at the service center, with regular shifts available Monday through Friday between 7:00 AM and 5:30 PM; high school diploma or equivalent required, with AA/BA preferred.

About the employer

VORTEX INDUSTRIES, LLC. is hiring for this role. Industry: All Other Specialty Trade Contractors. Sector: 23.