Kia Service Advisor

Job overview

The Kia Service Advisor role is onsite in Myrtle Beach, SC. Compensation is not specified. The service advisor is the face of the service department at Kia of Myrtle Beach, part of Krause Auto Group, which describes a people-first culture and customer-focused service. The advisor guides customers through vehicle service from drop-off to delivery, translating concerns into documented repair needs and communicating recommendations and progress. Coordination with technicians and follow-up help support efficient repairs, customer satisfaction, and repeat business.

What you'll do

• Greet customers
• listen to and document vehicle concerns
• serve as the primary contact from drop-off through delivery
• explain recommended services, timelines, and costs
• coordinate with technicians
• keep customers informed
• support service-drive opportunities ethically
• maintain customer satisfaction scores
• assist with warranty claims and manufacturer compliance.

What we're looking for

Skills & competencies

kia service advisor

myrtle beach sc

krause auto group

customer service

automotive service

repair coordination

warranty claims

customer satisfaction

technician coordination

career growth

401(k) match

paid vacation

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company match
• dental and vision insurance
• paid vacation, holidays, and PTO
• employee discounts
• career growth opportunities.

Why this role

Previous automotive service advisor experience is preferred but not required; valid driver’s license and clean driving record required.

About the employer

KIA of Myrtle Beach is hiring for this role. Industry: General Automotive Repair. Sector: 81.