Hotel Front Desk Supervisor

Job overview

The Hotel Front Desk Supervisor role is onsite in Brockport, NY. Compensation is not specified. The supervisor supports the hotel's front office team and assists the Guest Service Manager in providing guest service. As a working supervisor, the role helps train and guide front office staff while handling guest-facing and administrative duties that support efficient operations and a hospitable guest experience.

What you'll do

• Provide professional guest service
• assist with training, directing, and mentoring front office staff
• support reports, accounts receivable, and billing issues
• perform check-in and check-out
• handle reservations, room availability, guest communications, and wake-up calls
• coordinate van services
• follow safety and emergency procedures
• maintain front office cleanliness and equipment
• respond to guest requests.

What we're looking for

Skills & competencies

hotel front desk supervisor

hospitality

front office

guest services

staff training

check-in

reservations

brockport ny

indus hospitality group

shift coverage

night audit

Work arrangement

• Weekend coverage required

Why this role

Working supervisor role; shifts may vary and include 7 a.m.–3 p.m., 3 p.m.–11 p.m., or 11 p.m.–7 a.m.; six to 12 months of related experience or training and high school diploma or GED required.

About the employer

Indus Hospitality Group, Inc is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.