Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Florence, KY. Compensation is not specified. The position supports Kerry Automotive Group’s Service Department and its customer service work. The advisor guides customers through vehicle service by identifying their needs, keeping them informed about repair progress, and coordinating with technicians. The role also supports customer relationships, service sales, and efficient completion of vehicle work.

What you'll do

• Meet with customers to determine vehicle repair or service needs
• build customer relationships
• monitor vehicle progress and update customers
• support retail promotions and sales
• oversee technicians’ time management, parts ordering, and job completion times
• maintain company standards for ethical practices, professionalism, customer service, and community relations.

What we're looking for

Skills & competencies

automotive service advisor

florence ky

kerry automotive

customer service

vehicle repair

service department

customer relations

technician coordination

parts ordering

sales

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) savings plan
• medical, dental, and vision plans
• paid vacation
• advancement opportunities.

About the employer

Kerry Automotive is hiring for this role. Industry: General Automotive Repair. Sector: 81.