Remote Reservation Support Specialist

Job overview

The Remote Reservation Support Specialist is a fully remote role with flexible scheduling; the listing identifies Raleigh, NC. Compensation is not specified. The role supports clients through reservation research and coordination. The specialist responds to inquiries, researches options, coordinates details with service providers, and maintains accurate records and updates. This work helps clients navigate reservation requests and receive professional support throughout the process.

What you'll do

• Respond to reservation inquiries and service requests
• gather client information and preferences
• research options
• provide accurate availability, pricing, policy, and requirement information
• coordinate details with service providers
• review information for accuracy
• provide confirmations and updates
• assist with modifications and special requests
• maintain records
• follow up with clients.

What we're looking for

Skills & competencies

remote reservation support specialist

fully remote

flexible scheduling

customer service

reservation research

reservation coordination

client communication

reservation records

modifications and special requests

training provided

Work arrangement

• Weekend coverage required

Benefits & perks

• Training and ongoing support
• access to reservation resources and systems
• opportunities for continued learning and professional development.

Why this role

Remote opportunity with flexible scheduling, training, ongoing support, and access to reservation resources and systems; previous reservation or customer service experience is helpful but not required.

About the employer

Catalystcareernetwork is hiring for this role. Industry: All Other Travel Arrangement and Reservation Services. Sector: 56.