Account Representative — Customer Service and Collections

Job overview

The Account Representative — Customer Service and Collections is an onsite, full-time position in Marion, IN, paying $14–$15 per hour. Superior Auto is a privately held buy-here, pay-here automotive retailer with 71 locations. The representative supports customer relationships and dealership operations through regular communication and proactive collections. The role works toward collection and sales goals while resolving customer issues and maintaining professional relationships.

What you'll do

• Communicate regularly with customers
• support proactive collections and collection goals
• resolve customer issues
• prioritize tasks based on business needs
• de-escalate challenging situations
• collaborate with the team.

What we're looking for

Skills & competencies

account representative

customer service

collections

automotive retail

customer relationships

sales incentives

marion in

superior auto

$14–$15 per hour

monday–saturday

career advancement

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off including vacation, holidays, birthday, and sick/personal days
• health, dental and vision insurance
• 401(k) with company contributions
• company-paid life insurance
• career advancement opportunities, Manager-in-Training program, and Superior University.

Why this role

Compensation includes a base hourly rate and performance-based incentives tied to collection success and sales. Dealership hours are Monday–Friday and Saturday; the posting states no Sunday or late-night retail hours.

About the employer

Superior Auto Inc is hiring for this role. Industry: Used Car Dealers. Sector: 44.