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Intermediate Information Systems Specialist (Onsite)

System One · Washington, DC · Desktop Support Team

Employment type

Full-time

Work setting

On-site

Location

Washington, DC

Schedule

Day shift

Posted

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Job overview

The Intermediate Information Systems Specialist (Onsite) is an onsite role based in Washington, DC. Compensation is not specified. This position supports the client's Desktop Support team and the analyst who fills this position will be required to work a set 1st shift schedule Monday - Friday. This role exists to provide technical support and asset management within a Tier 2/3 organization. The analyst will interface with internal customers and various technical support teams to ensure efficient hardware and software operations, including troubleshooting, documentation, and inventory management.

What you'll do

  • Provide general desktop support, maintain support cases via ServiceNow, troubleshoot computer and printer hardware, manage inventory, support Microsoft Windows 10/11, and provide executive-level service.

What we're looking for

Skills & competencies
full-time
day shift
washington dc
dc
it support
desktop support
servicenow
hardware troubleshooting
onsite
no on-call
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, and 401(k) plan.

Why this role

Long-term contract, Public Trust clearance required, 100% onsite.

About the employer

System One is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.

Additional details

Industry sector
54
Industry
Computer Systems Design Services
Occupation code
15-1232.00
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