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Customer Service Representative, Call Center

Triangle Pest Control · Holly Springs, NC · Call Center

Compensation

$16 – $18 /hr

Employment type

Full-time

Work setting

On-site

Location

Holly Springs, NC

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative, Call Center role is onsite in Holly Springs, NC. Pay is $16–$18 per hour, plus performance pay. The role is part of Triangle Home Services’ call center, supporting its customer service and sales operations. The representative helps current and prospective customers understand services, resolve or escalate concerns, and complete transactions. Accurate records, responsive service, and appropriate sales support contribute to customer experience and monthly revenue goals.

What you'll do

  • Answer customer inquiries by phone, email, or text
  • provide service information, enter orders, transfer services, and escalate complaints
  • maintain accurate customer transaction records
  • protect confidential information
  • offer services and support monthly sales quotas.

What we're looking for

Skills & competencies
customer service
call center
customer account management
phone support
email support
text support
sales
full-time
holly springs nc
triangle pest control
$16–$18/hr
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Hourly pay plus performance pay
  • hourly rate depends on experience.

About the employer

Triangle Pest Control is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.

Additional details

Industry sector
56
Industry
Telemarketing Bureaus and Other Contact Centers
Occupation code
43-4051.00
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