General Manager

Job overview

The General Manager role is onsite in Denver, CO. Compensation is $66,500 per year, with a weekly schedule of 42–44 in-shop hours. Sweet Cow’s stated mission is to make great-tasting ice cream, served by friendly scoopers in clean shops. The manager directs shop operations and develops the team to meet business goals and customer expectations. The role oversees staffing, training, service, inventory, cleanliness, and performance while building community connections and upholding company values.

What you'll do

• Provide positive customer experiences
• address customer needs and feedback
• build community connections
• plan staffing
• hire, onboard, train, coach, and supervise employees
• execute daily operations
• communicate shop performance
• uphold standards and cleanliness
• manage inventory and ordering
• delegate tasks
• support sales and business growth.

What we're looking for

Skills & competencies

general manager

denver co

sweet cow

ice cream shop

shop operations

team development

customer experience

community connections

inventory management

$66,500 per year

performance bonus

health insurance

401(k) match

paid vacation

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance with 50% employer contribution
• annual $1,200 wellness contribution
• 401(k) with 4% employer match
• employee-paid dental and vision plans
• three weeks of paid vacation with tenure-based increases
• paid sick leave and paid Thanksgiving and Christmas holidays
• bonus program
• career development
• employee discounts and free daily ice cream.

Why this role

The role includes a shop-performance bonus program, three weeks of paid vacation with tenure-based increases, and a 42–44-hour weekly in-shop schedule.

About the employer

Sweet Cow is hiring for this role. Industry: All Other Specialty Food Retailers. Sector: 44.