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Hospital Facilitator

CATALDO AMBULANCE SERVICE · Holyoke, MA · CAS Operations Team; liaises with Field Operations, Communications, Revenue Cycle, and hospital staff.

Compensation

$27 – $37 /hr

Employment type

Full-time

Work setting

On-site

Location

Holyoke, MA

Schedule

Day shift

Posted

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Job overview

The Hospital Facilitator role is onsite in Holyoke, MA, with compensation of $27–$37 per hour. The position is part of Cataldo Ambulance Service’s Operations Team and supports coordination of patient transportation. The role connects hospital and facility staff with field operations, communications, and revenue cycle teams to help arrange appropriate, timely transportation and support smooth service delivery.

What you'll do

  • Coordinate transportation and direct crews within hospitals
  • serve as a contact for case management departments
  • work with Communications to prioritize transport requests
  • assist with discharges and interfacility transportation
  • book patients in the CAD system
  • coordinate clinical and billing documentation
  • prepare run reports and demographic information
  • and assist with service complaint investigations. The role has supervisory authority to issue discipline or commendations in specified cases.

What we're looking for

Skills & competencies
hospital facilitator
holyoke ma
cataldo ambulance service
patient transportation
hospital operations
ems
cad system
emt certification
$27–$37/hr
case management
Work arrangement
  • Weekend coverage required

Why this role

Requires current Massachusetts EMT-B, EMT-A, or EMT-P certification, CPR certification, and at least two years of Massachusetts EMT experience.

About the employer

CATALDO AMBULANCE SERVICE is hiring for this role. Industry: Ambulance Services. Sector: 62.

Additional details

Industry sector
62
Industry
Ambulance Services
Occupation code
43-5032.00
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