Medical Appointment Coordinator

Job overview

The Medical Appointment Coordinator role is onsite in Des Plaines, IL, with a base rate of $21 per hour and a Monday–Friday schedule from 9 a.m. to 5 p.m. Rimland is a social service agency supporting adults with developmental disabilities and individuals with autism. The coordinator schedules and tracks healthcare appointments and communicates details to the appropriate care teams. This administrative work supports continuity of care by coordinating follow-ups, transportation needs, records, and appointment information while protecting client health information.

What you'll do

• Schedule routine, follow-up, annual, and specialty appointments
• coordinate with healthcare providers
• maintain the appointment calendar
• communicate appointment details and changes to relevant staff
• assist with transportation coordination
• track follow-ups and reschedule missed appointments
• obtain paperwork and referrals
• maintain accurate records and update tracking systems
• identify scheduling conflicts
• protect confidential health information under HIPAA and organizational policies
• report urgent medical information to a nurse or supervisor.

What we're looking for

Skills & competencies

medical appointment coordinator

appointment scheduling

healthcare coordination

developmental disabilities

hipaa

des plaines il

rimland

monday–friday

9 a.m.–5 p.m.

$21/hr

high school diploma or ged

Work arrangement

• Weekend coverage required

Benefits & perks

• Generous paid leave
• group health and life insurance after 90 days
• 401(k) eligibility after one year
• and a monthly personal fitness stipend.

Why this role

The posting specifies Monday–Friday, 9 a.m.–5 p.m., and requires high school completion or equivalent; a college degree and Microsoft Office and customer service experience are preferred.

About the employer

Rimland is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.