Insurance Office Receptionist

Job overview

The Insurance Office Receptionist works onsite in Wesley Chapel, FL, full-time Monday through Friday, with no nights or weekends. Pay is $17 to $20 per hour. The position supports a locally focused insurance agency that emphasizes customer service and a friendly, professional workplace. As a first point of contact, the receptionist helps clients reach the right people and keeps front-office communications and administrative work organized. The role also supports account managers, producers, and other team members while offering an opportunity to learn about the insurance industry and take on additional responsibilities.

What you'll do

• Greet clients and visitors
• answer and route incoming calls and take detailed messages
• assist customers with basic questions and direct insurance-related requests to the appropriate team member
• manage general office email and incoming correspondence
• scan, upload, organize, and distribute documents
• assist with mail
• maintain the reception area
• schedule appointments and coordinate calendars
• perform data entry and basic administrative tasks
• assist account managers, producers, and other team members
• follow up with customers about requested documents and information
• maintain confidentiality.

What we're looking for

Skills & competencies

insurance office receptionist

full-time

wesley chapel fl

insurance company of florida

monday–friday

customer service

reception

phone support

scheduling

data entry

microsoft outlook

microsoft word

paid time off

profit sharing

Work arrangement

• Weekend coverage required

Benefits & perks

• Opportunity for advancement, paid time off, and profit sharing.

Why this role

Insurance experience and a Florida insurance license are not required to start; the posting describes potential growth into customer service, account management, or other insurance-related responsibilities.

About the employer

Insurance Company Of Florida.com LLC is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.