Senior Service Advisor – RV Dealership

Job overview

The Senior Service Advisor – RV Dealership role is onsite in Lebanon, IN. Compensation is not specified. The role supports daily service department operations at a recreational vehicle dealership. As the customer contact for RV service, the advisor documents concerns, manages repair orders, coordinates shop workflow, and keeps customers informed. The work helps technicians stay productive and repairs progress efficiently while supporting consistent service standards.

What you'll do

• Serve as the primary customer contact for RV service
• document concerns and create repair orders
• communicate repair requirements to technicians
• coordinate and prioritize shop workflow
• monitor repair orders and technician progress
• follow up on delays, parts, and incomplete work
• update customers
• hold technicians accountable to service standards
• coordinate with administrative staff on parts and warranty needs
• inform the General Manager about workload and operational needs.

What we're looking for

Skills & competencies

senior service advisor

rv service

repair orders

customer service

shop workflow

technician coordination

lebanon in

sourceline

monday–friday

rotating saturday coverage

dealership operations

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• 401(k) retirement plan with company matching
• generous holiday time off.

Why this role

Schedule is approximately Monday–Friday, 8:00 AM–5:00 PM, with rotating Saturday coverage as needed. Benefits include health, dental, and vision insurance; 401(k) match; and holiday time off.

About the employer

SourceLine is hiring for this role. Industry: Automotive Parts and Accessories Retailers. Sector: 44.