Customer Service Agent

Job overview

The Customer Service Agent role is listed in Houston, TX, and the posting describes in-person customer interactions. Compensation is $55,000–$61,000 per year. Biz Voice Boost describes its work as helping brands strengthen their public image through communication, community engagement, and outreach. The agent supports customer satisfaction by answering questions, identifying needs, providing accurate information, handling routine concerns, and maintaining records. The role also supports customer engagement and business development initiatives while collaborating with teammates to meet service goals.

What you'll do

• Welcome and assist customers
• answer questions about products and services
• identify customer needs and provide information or solutions
• handle routine concerns and direct complex issues when needed
• complete follow-ups and routine service requests
• maintain accurate interaction records
• communicate promotional information when appropriate
• collaborate to meet service goals and participate in training.

What we're looking for

Skills & competencies

customer service agent

customer support

houston tx

biz voice boost

$55k–$61k per year

customer relations

problem solving

communication

in-person customer interaction

paid training

professional development

career advancement

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid training
• career advancement opportunities
• professional development programs
• supportive team environment
• hands-on customer service experience
• performance-based growth opportunities
• employee recognition
• mentorship and coaching.

About the employer

Biz Voice Boost is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.