Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative — State Farm Agent Team Member role is onsite in Cumming, GA, with a stated salary range of $40,000–$80,000 per year. The role supports a State Farm agent’s insurance agency by helping deliver customer experiences that reinforce agency growth. The representative responds to customer inquiries, resolves issues, maintains records, supports retention strategies, and coordinates with other agency team members to help meet community members’ needs. The posting lists benefits including health insurance, paid time off, retirement matching, and training and development.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

state farm agent team member

customer service

insurance agency

customer inquiries

issue resolution

customer records

customer retention

cumming ga

michael hillman state farm agent

$40k–$80k/year

health insurance

401(k) matching

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) matching
• performance-based bonus
• employee discounts
• health insurance
• paid time off
• profit sharing
• training and development
• advancement opportunities
• free food and snacks.

Why this role

The posting lists 401(k) matching, performance-based bonuses, employee discounts, health insurance, paid time off, profit sharing, training and development, and advancement opportunities.

About the employer

Michael Hillman - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.