Front Desk Agent

Job overview

The Front Desk Agent role is onsite in Saint Petersburg, FL. Compensation is not specified. The agent supports hotel guests from arrival through departure, providing front desk, reservation, operator, and concierge services. By handling check-ins, reservations, guest questions, and account settlement with attentive service, the agent helps maintain guest satisfaction while supporting room revenue and occupancy. The role coordinates with other hotel departments and assists with guest requests throughout the stay.

What you'll do

• Greet and register guests
• make and modify reservations
• handle check-ins and check-outs
• answer questions about hotel services and local attractions
• operate the telephone switchboard and front desk system
• handle guest mail and messages
• settle guest accounts
• assist with guest requests and emergency procedures.

What we're looking for

Skills & competencies

front desk agent

hotel guest services

guest registration

reservations

check-in and check-out

concierge duties

saint petersburg fl

marriott st petersburg clearwater

full-time

onsite

varied schedule

evenings and nights

weekends and holidays

Work arrangement

• Weekend coverage required

Why this role

The schedule may include evenings, nights, weekends, and holidays.

About the employer

Marriott St Petersburg Clearwater is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.