Front Desk Associate

Job overview

The Front Desk Associate role is onsite in Madison Heights, MI. Compensation is not specified. The position provides reception and administrative support for an office spanning four buildings. As the first point of contact for visitors, the associate creates a professional welcome while supporting office security, hospitality, and daily administration. The role helps staff and visitors navigate the workplace by managing calls, arrivals, meeting logistics, supplies, correspondence, and routine office tasks.

What you'll do

• Answer and direct telephone calls
• greet and sign in visitors and notify staff
• maintain visitor logs and issue badges
• monitor the entrance and maintain security awareness
• handle mail and deliveries
• keep reception areas organized
• arrange food and beverages for meetings
• schedule and prepare conference rooms
• assist with tours
• order and track office supplies
• draft correspondence and respond to routine inquiries
• schedule appointments
• scan documents
• operate office equipment
• reconcile office supply card transactions
• run errands as needed.

What we're looking for

Skills & competencies

front desk associate

madison heights mi

mettle ops

reception

visitor management

telephone support

access awareness

mail and deliveries

conference room support

office supplies

administrative support

four buildings

Work arrangement

• Weekend coverage required

Why this role

The role combines reception, hospitality, visitor security, and general administrative support across four buildings. The posting emphasizes organization, attention to detail, confidentiality, and flexibility across responsibilities.

About the employer

Mettle Ops is hiring for this role. Industry: All Other Support Services. Sector: 56.