Client Access and Operations Manager

Job overview

The Client Access and Operations Manager is an onsite role based in Libertyville, IL, with commuting between the organization’s three sites as needed. Compensation is $70,000 per year. Youth & Family Counseling works to make accessible, affordable mental health care available to people across its community. The manager coordinates the administrative systems that support client access and clinical operations, helping reduce barriers to treatment and maintain consistent processes across locations. The role also uses outcomes and satisfaction data to inform reporting and quality improvement.

What you'll do

• Oversee insurance verification, Medicaid renewals, eligibility maintenance, and revenue cycle operations across three locations
• administer the EHR and related clinical platforms
• analyze client satisfaction and outcomes data and prepare reports
• coordinate grant data collection
• support audits, compliance, and standardized procedures.

What we're looking for

Skills & competencies

client access

operations manager

libertyville il

youth & family counseling

mental health care

insurance verification

medicaid renewals

ehr administration

revenue cycle

outcomes reporting

$70,000/year

Work arrangement

• Weekend coverage required

Why this role

Supports client access and operations across three practice locations.

About the employer

Youth & Family Counseling is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.