Dunkin' Shift Leader

Job overview

The Shift Leader role is onsite in Portland, ME, at the Dunkin’ location on Gray Road in West Falmouth. Pay is $15.25–$19.00 per hour, inclusive of tips. The Wolak Group operates a growing Dunkin’ franchise network and emphasizes guest service. The role helps lead restaurant operations by modeling guest service, coaching employees, and ensuring assigned duties are completed and safe, quality food and drinks are served. It contributes to a consistent guest experience and operational excellence.

What you'll do

• Model and lead the team in delivering guest service
• train and coach new and existing employees
• ensure team members complete assigned duties and serve safe, quality food and drinks.

What we're looking for

Skills & competencies

shift leader

restaurant operations

guest service

team leadership

employee training

coaching

food safety

quality food

full-time

portland me

the wolak group

$15.25–$19/hr

tuition reimbursement

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Tuition reimbursement through Southern New Hampshire University, career development, ongoing training, health, dental and vision coverage, 401(k), paid time off, and free or discounted food and beverages.
• Eligibility requirements apply.

About the employer

Dunkin' @ The Wolak Group - W Falmouth is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.