Route Service Manager - UniFirst

Job overview

The Route Service Manager at UniFirst is an onsite leadership role based in Anchor, IL. The position offers an annual salary range of $59,235.46 to $82,271.47 and supports the local service department by overseeing route operations and team development. This role exists to drive customer satisfaction, account growth, and profitability by leading a team of Route Service Representatives and Supervisors. The manager is responsible for recruiting, training, and coaching staff while building strong relationships with a diverse customer base.

What you'll do

• Oversee recruiting, training, and development of Route Service Representatives and Supervisors.
• Build strong customer relationships and elevate team achievement in customer satisfaction.
• Collaborate with location management to provide optimal service and product programs.
• Negotiate customer contract renewals.

What we're looking for

Skills & competencies

full-time

day shift

anchor il

unifirst

management

customer service

no nights

no weekends

route management

leadership

$59k-$82k

Work arrangement

• Weekend coverage required

Benefits & perks

• 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses

Why this role

Includes management bonus eligibility, tuition reimbursement, and 30% employee discount.

About the employer

UniFirst is hiring for this role. Industry: Drycleaning and Laundry Services (except Coin-Operated). Sector: 81.