Shift Supervisor

Job overview

The Shift Supervisor role is onsite in Dallas, TX, with pay of $12–$18 per hour, plus tips; the posting says tips average $4–$7 per hour. MilkShake Factory's Preston Valley location serves handspun shakes and premium chocolates. The supervisor leads shift operations, coaches team members, and helps ensure guests receive a positive experience. The role supports store performance through floor leadership, product preparation, sales efforts, customer issue resolution, and accurate cash and food-safety practices.

What you'll do

• Open or close the store
• lead the floor and direct the team
• train, coach, and give feedback
• drive sales through sampling and upselling
• prepare shakes, sundaes, and dipped chocolates to standards
• address customer concerns
• manage cash, food safety, and store organization
• keep the manager informed about team performance.

What we're looking for

Skills & competencies

shift supervisor

part-time

dallas tx

milkshake factory

$12–$18/hr plus tips

tips average $4–$7/hr

team leadership

customer service

food safety

cash handling

dessert preparation

training and development

40% employee discount

growth path to agm

Work arrangement

• Weekend coverage required

Benefits & perks

• Tips, 40% employee discount, training and development, and a growth path to assistant general manager.

Why this role

The posting describes a growth path to assistant general manager, training and development, a 40% employee discount, and a family-owned business.

About the employer

MilkShake Factory Preston Valley is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.