Multi-Duty Receptionist — Summit Medical Group at Middlebrook

Job overview

The Multi-Duty Receptionist role is onsite in Knoxville, TN, with compensation not specified. The position supports Summit Medical Group at Middlebrook by greeting, directing, and scheduling patients and visitors. The receptionist manages patient check-in and registration, scheduling, calls, and related office coordination while maintaining confidentiality. The role helps patients navigate their visit and supports the practice’s daily operations and quality-improvement activities.

What you'll do

• Greet and direct patients and visitors
• check in patients and update medical records
• complete registration and collect copays or balances as appropriate
• maintain computerized scheduling
• handle appointment and referral calls
• file charts and coordinate lab work
• sort and deliver correspondence
• maintain an orderly work area
• protect confidentiality
• participate in site-level quality improvement.

What we're looking for

Skills & competencies

multi-duty receptionist

medical receptionist

knoxville tn

summit medical group

patient check-in

scheduling

medical records

copay collection

phone calls

confidentiality

high school diploma required

medical office experience preferred

Work arrangement

• Weekend coverage required

Why this role

High school diploma or equivalent is required; one year of medical office experience is preferred.

About the employer

SUMMIT MEDICAL GROUP OPERATIONS LLC is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.