Customer Relations Representative, State Farm Agent Team

Job overview

The Customer Relations Representative, State Farm Agent Team role is onsite in Dundalk, MD, with compensation of $55,000–$75,000 per year. The position supports Michael Doyle’s independent State Farm agency and its customers. The representative builds and maintains customer relationships, responds to insurance-related inquiries, and connects customer needs with agency services. By providing prompt, accurate service and promoting lasting relationships, the role supports customer success and agency growth.

What you'll do

• Establish customer relationships and follow up as needed
• respond promptly and accurately to inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claim submissions, and billing clarification
• promote successful, long-lasting customer relationships
• market products and services based on customer needs.

What we're looking for

Skills & competencies

customer relations representative

state farm agent team

dundalk md

michael doyle

full-time

insurance customer service

policy changes

claims submissions

billing support

client relationships

salary plus commission

health insurance

401(k)

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, salary plus commission, 401(k), performance bonus, competitive salary, flexible schedule, health insurance, advancement opportunity, paid time off, and training and development.

Why this role

Salary plus commission; benefits include license reimbursement, 401(k), performance bonus, health insurance, paid time off, flexible schedule, training, and advancement opportunity.

About the employer

Michael Doyle - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.