Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative role is onsite in Cannon Falls, MN, with a Monday–Friday schedule from 8:30 a.m. to 5:00 p.m. Pay is $50,000–$60,000 per year, plus commission or bonus. The role supports Jake Laube State Farm’s independent insurance agency and its customer relationships. The position helps the agency deliver customer experiences that support its insurance business by responding to inquiries, maintaining accurate interaction records, and following up with customers. It also coordinates with other agent team members and anticipates community members’ needs.

What you'll do

• Establish customer relationships and follow up as needed
• answer customer inquiries and requests
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

cannon falls mn

jake laube state farm

insurance services

customer inquiries

customer follow-up

recordkeeping

monday–friday

8:30 a.m.–5:00 p.m.

$50k–$60k/year

no nights

no weekends

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) matching
• performance-based bonus
• paid time off and paid holidays
• training and development
• advancement opportunities.

Why this role

The posting states no nights or weekends and lists paid time off, paid holidays, 401(k), training and development, and advancement opportunities.

About the employer

Jake Laube - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.