Service Technician

Job overview

The Service Technician role is an onsite position based in Kansas City, MO. Compensation is not specified for this role, which supports the technical service and repair operations for Topcon Solutions' AEC industry product portfolio. This role exists to provide expert technical support, bench analysis, and product repairs for customers. The technician ensures high-quality service by troubleshooting hardware, maintaining accurate service logs, and assisting with product calibration to support the company's commitment to workflow automation and connectivity.

What you'll do

• Diagnose, test, troubleshoot, and perform bench repairs on returned products.
• Assist customers with operation and troubleshooting.
• Communicate technical support via phone or email.
• Process customer orders and parts requests.
• Calibrate and clean products.

What we're looking for

Skills & competencies

full-time

day shift

kansas city mo

topcon

technical support

electronics

bench repair

troubleshooting

onsite

no on-call

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, 401(k) with match, HSA/FSA, life insurance, disability insurance, EAP, PTO, holidays, training

Why this role

Autodesk Platinum Partner support role

About the employer

Topcon Positioning Systems, Inc is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.