Customer Success Manager

Job overview

The Customer Success Manager is an onsite role based in New York, NY, with a salary range of $95,000 to $111,500 per year. This position supports the technology and platform partner team at LiveRamp, a data collaboration platform provider. This role serves as the primary post-sale relationship owner for high-value technology partners. The incumbent will drive product adoption, manage renewals, and orchestrate cross-functional resources to ensure partner success and long-term business value.

What you'll do

• Serve as primary post-sale relationship owner for technology platform partners.
• Develop and execute joint success plans.
• Lead strategic business reviews and executive check-ins.
• Orchestrate cross-functional resources including Product, Solutions, and Support.
• Analyze account health to identify risk and expansion opportunities.
• Advise partners on data collaboration best practices.
• Manage renewal and growth motions.
• Represent partner feedback to influence product roadmap.

What we're looking for

Skills & competencies

full-time

day shift

new york ny

liveramp

saas

data collaboration

customer success

account management

adtech

martech

$95k-$111k/yr

no travel

no on-call

Work arrangement

• Weekend coverage required

Benefits & perks

• Comprehensive benefits package including medical, dental, vision, life and disability insurance, 401K matching up to 6%, flexible paid time off, and paid parental leave.

Why this role

Focus on high-value technology platform partners including adtech, martech, and cloud platforms.

About the employer

LiveRamp is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.