Lead User Experience Researcher

Job overview

The Lead User Experience Researcher is an onsite role based in Parkville, MO. The position offers a salary range of $134,900.00 - $224,900.00 per year. This role sets research strategies and guides programs across multiple products or portfolio areas at Cox Automotive. This role exists to shape long-term product direction and ensure methodological consistency. It contributes to the team by developing portfolio-level research roadmaps, coordinating multiteam initiatives, and applying advanced agentic AI techniques to build repeatable insight systems.

What you'll do

• Define portfolio-level research strategies with measurable success criteria.
• Lead multiteam, multimethod research programs.
• Develop advanced personas, journey architectures, and ecosystem maps.
• Apply advanced agentic AI to develop repeatable insight pipelines.
• Partner with Research Operations on governance and tooling decisions.
• Facilitate alignment workshops with senior product and UX leaders.
• Provide expert guidance on method selection.
• Mentor Senior Researchers.
• Oversee repository consistency.
• Influence roadmaps by communicating evidence-backed opportunity areas.
• Develop capacity plans.
• Champion ethical research practices.

What we're looking for

Skills & competencies

full-time

day shift

parkville mo

cox automotive

ux research

strategy

ai

leadership

product direction

$134.9k-$224.9k

onsite

Work arrangement

• Weekend coverage required

Benefits & perks

• Flexible vacation with pay, seven paid holidays, up to 160 hours of paid wellness annually, bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Why this role

Focus on portfolio-level strategy, multiteam leadership, and AI-driven insight systems.

About the employer

Cox Automotive is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.