Program Manager — Residential and Community Services

Job overview

The Program Manager role is onsite in Columbia, MO. Compensation is $70,000–$73,000 per year. The position reports to the Director of Residential and Community Services at Woodhaven Learning Center, which supports individuals and communities. The manager oversees assigned residential and community sites, supervises staff, and ensures safe, quality, person-centered services. The role also supports regulatory compliance, staff development, and effective site operations.

What you'll do

• Oversee assigned sites and the safety and welfare of individuals supported
• supervise and support Home Coordinators and Direct Support Professionals
• ensure quality program delivery, individual rights, choice, and community inclusion
• assist with licensing surveys and corrective plans
• coordinate medical information and appointments
• respond to calls 24/7 or arrange coverage
• coordinate staff training
• monitor expenses and authorize overtime as needed
• prepare required reports
• review staff performance
• and support behavior management plans.

What we're looking for

Skills & competencies

program manager

woodhaven learning center

columbia mo

residential services

community services

staff supervision

person-centered services

24/7 call response

$70k–$73k/year

bachelor’s degree required

missouri chauffeur’s license

Work arrangement

• Weekend coverage required

Benefits & perks

• Up to 4.5 weeks of paid time off, pension plan, paid training, performance-based bonus opportunities, referral bonuses, possible tuition assistance, medical, vision, dental, supplemental benefits, Employee Assistance Program, and other listed programs.

Why this role

Requires a bachelor’s degree in human services, a valid Missouri chauffeur’s license within the first two weeks, and completion of required orientation and management training. The role requires responding to calls 24 hours a day, seven days a week.

About the employer

Woodhaven Learning Center is hiring for this role. Industry: Residential Intellectual and Developmental Disability Facilities. Sector: 62.