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Customer Retention Specialist - State Farm Agent Team Member

Pete Mathison - State Farm Agent · New Hyde Park, NY · Insurance

Compensation

$50k – $70k /yr

Employment type

Full-time

Work setting

On-site

Location

New Hyde Park, NY

Schedule

Day shift

Posted

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Job overview

The Customer Retention Specialist is an onsite role based in New Hyde Park, NY, with a salary range of $50,000–$70,000 per year. This position supports the Pete Mathison State Farm Agent team. The specialist acts as a trusted resource for clients, assisting with coverage questions, billing, and claims. The role blends relationship-focused service with sales opportunities to build customer loyalty and contribute to agency growth.

What you'll do

  • Deliver exceptional service, assist with coverage updates, identify insurance needs, and drive retention through proactive follow-up.

What we're looking for

Skills & competencies
full-time
day shift
new hyde park ny
customer retention
insurance
state farm
sales
customer service
onsite
$50k-$70k/yr
Work arrangement
  • Weekend coverage required

Benefits & perks

  • 401(k) matching, health insurance, and performance bonuses.

Why this role

$50k-$70k/yr; performance-based bonuses; training provided.

About the employer

Pete Mathison - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.

Additional details

Industry sector
52
Industry
Direct Property and Casualty Insurance Carriers
Occupation code
41-3021.00
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