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Dental Call Center Representative

Sage Dental · Fort Lauderdale, FL · Patient Service Team

Employment type

Full-time

Work setting

On-site

Location

Fort Lauderdale, FL

Schedule

Day shift

Posted

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Job overview

The Dental Call Center Representative role is an onsite position based in Fort Lauderdale, FL. Compensation is not specified, and this role supports the Patient Service Team at Sage Dental, a leading Dental Support Organization in the Southeast. This role exists to provide exceptional patient support by managing high-volume inbound and outbound communications. The representative is responsible for scheduling appointments, addressing patient inquiries, and resolving complaints to ensure a seamless and positive patient experience.

What you'll do

  • Handle high-volume inbound and outbound calls, schedule appointments using Dentrix/Dolphin, collect insurance information, respond to webchat queries, and maintain accurate patient records.

What we're looking for

Skills & competencies
full-time
day shift
fort lauderdale fl
sage dental
call center
customer service
dental
inbound calls
outbound calls
hipaa
onsite
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Medical Insurance, 401(k), Vision, PTO

Why this role

Growth opportunity, 2-week training program, and benefits including medical, 401(k), and PTO.

About the employer

Sage Dental is hiring for this role. Industry: Offices of Dentists. Sector: 62.

Additional details

Industry sector
62
Industry
Offices of Dentists
Occupation code
43-4051.00
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