BD Customer Experience Specialist I
Compensation
$20.34 – $36.35 /yr
Employment type
Full-time
Work setting
On-site
Location
Des Moines, IA
Schedule
Day shift
Posted
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Job overview
The BD Customer Experience Specialist I is an onsite or hybrid role based in Des Moines, IA. The hourly pay for this position is $20.34 - $36.35, supporting the Broker Dealer Services team at Principal Financial Group. This role provides daily phone and chat support to financial professionals and clients regarding brokerage accounts, trades, and compliance regulations, ensuring accurate and timely communication.
What you'll do
- Provide phone and chat support
- assist with system navigation
- resolve account problems
- perform special projects
- maintain confidentiality
- educate users on software functionality.
What we're looking for
- Skills & competencies
- full-timedes moines ia$20-$36/hrcustomer servicebroker dealerfinrafinancial servicessupportcall centerhybrid eligible
- Work arrangement
- Weekend coverage required
Benefits & perks
- Personal Time Off (PTO)
- Pension eligible
- comprehensive health and wellness benefits.
Why this role
FINRA Series 6 required; Series 7 preferred.
About the employer
Principal Financial Group is hiring for this role. Industry: Investment Banking and Securities Intermediation. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Investment Banking and Securities Intermediation
- Occupation code
- 15-1232.00
You'll be redirected to the employer's application page.
Listing ID: 0928a99d-282c-4d96-a6c1-cfa3e99475a6