Retail Keyholder

Job overview

The Retail Keyholder role is onsite in Lakeland, FL; compensation is not specified. The position supports GameStop’s store management team in providing gaming products and customer service to guests. With moderate supervision, the keyholder helps execute and supervise store activities, maintain an organized shopping environment, and support sales and guest loyalty. The role also handles transactions, inventory, store procedures, and task delegation when management is absent.

What you'll do

• Greet and assist guests
• process purchases and returns
• answer calls
• promote reservations and loyalty programs
• maintain clean, organized, and merchandised store areas
• complete omnichannel orders
• support inventory control, loss prevention, stocking, and deposits
• assist with sales, profit, and shrink goals
• supervise and delegate to Sales Associates in management’s absence
• follow opening and closing procedures.

What we're looking for

Skills & competencies

retail keyholder

gamestop

lakeland fl

video games

guest service

retail sales

point of sale

inventory control

loss prevention

store operations

sales associate supervision

flexible schedule

nights and weekends

high school diploma required

Work arrangement

• Weekend coverage required

Benefits & perks

• Full-time store positions are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance
• bonus or other incentives may also be available.

Why this role

The posting requires a high school diploma or equivalent and at least 18 years of age. Full-time store positions may participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance.

About the employer

GameStop Inc is hiring for this role. Industry: Hobby, Toy, and Game Retailers. Sector: 45.