Customer Care Representative I

Job overview

The Customer Care Representative I role is onsite in Cottonwood, AZ. Compensation is not specified. The role is part of Priority Technology Holdings’ Customer Care department, supporting its financial technology platform for business clients. The representative serves as a primary client contact, handling service and sales inquiries and helping resolve issues. By supporting agents and Independent Sales Organizations, assisting with payment-terminal and account-related questions, and meeting service time frames, the role contributes to a positive client experience.

What you'll do

• Support agents and Independent Sales Organizations with service and sales issues
• assist with terminal programming, operation, hardware and software support, merchant pricing, proposals, and statement analysis
• stay current on industry trends and recommend relevant product solutions
• work with processing platforms and meet established service time frames.

What we're looking for

Skills & competencies

customer care representative i

cottonwood az

priority technology holdings

customer support

client service

payment terminals

hardware support

software support

merchant pricing

statement analysis

sales issues

financial technology

Work arrangement

• Weekend coverage required

Why this role

Supports clients using a unified platform for payables, acquiring, banking, and treasury solutions.

About the employer

Priority Technology Holdings, LLC is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.