Customer Service Representative - State Farm Agent Team Member

Job overview

The Customer Service Representative - State Farm Agent Team Member role is onsite in Ridgeway, VA, with a stated salary range of $30,000–$35,000 per year. The role supports Kelly Witt’s insurance agency and its service to community members. The representative handles customer inquiries and policy information, assists with policy changes, processes claims and follows up, maintains interaction records, and onboards new customers. The work helps the agency deliver customer experiences that support its growth and community service.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate customer interaction records
• onboard new customers.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

ridgeway va

kelly witt - state farm agent

$30k–$35k/year

insurance customer service

policy information

policy changes

claims processing

customer onboarding

recordkeeping

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, competitive salary, and opportunity for advancement.

Why this role

Previous customer service experience is preferred; the listing notes potential internal growth opportunities for driven and sales-minded candidates.

About the employer

Kelly Witt - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.