Customer Service Representative, Service Department
Employment type
Full-time
Work setting
On-site
Location
Seguin, TX
Schedule
Day shift
Posted
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Job overview
The Customer Service Representative, Service Department role is onsite in Seguin, TX. Compensation is not specified. The position supports Cavco Manufacturing's Service Department and reports to the Service Manager. The role coordinates homeowner and retailer service requests from initial contact through work-order closeout. It helps the service team assign technicians, arrange parts and logistics, prioritize repairs, and review completed work orders.
What you'll do
- Handle calls from homeowners and retailers
- verify homeowner contact and location information
- explain work-order progress and warranty details
- assign technicians by geographic area
- prepare service work orders and parts documentation
- arrange parts delivery
- close out work orders in the system
- coordinate priorities with the Service Manager and team
- review completed work orders for flaws or inadequacies.
What we're looking for
- Skills & competencies
- customer service representativeservice departmentcustomer servicework ordershomeowner supportretailer supporttechnician coordinationparts coordinationseguin txcavco manufacturingfull-timeday shift
- Work arrangement
- Weekend coverage required
About the employer
Cavco Manufacturing LLC is hiring for this role. Industry: All Other Transportation Equipment Manufacturing. Sector: 33.
Additional details
- Industry sector
- 33
- Industry
- All Other Transportation Equipment Manufacturing
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 08e4f6e9-3a9b-4675-8fff-7b2a73061756