Automotive Service Advisor, Dansville CDJR

Job overview

The Automotive Service Advisor, Dansville CDJR role is an onsite, full-time position in Dansville, NY. Compensation is not specified; the posting describes a competitive pay plan based on experience. The advisor supports the dealership’s vehicle service operation and customer experience. The role serves as the first point of contact for service customers and connects their vehicle concerns with repair work. It helps customers understand diagnoses and maintenance needs, coordinates repair orders and technician workloads, and keeps customers informed throughout service.

What you'll do

• Greet service customers and provide customer support
• listen to vehicle concerns and answer questions about repairs, warranties, and services. Create repair orders, communicate vehicle needs to technicians, and distribute work among technicians. Explain diagnoses and maintenance needs, advise customers about needed work, follow up during repairs, return appointment calls, complete required position-based testing, and maintain a neat appearance.

What we're looking for

Skills & competencies

automotive service advisor

customer service

service lane

repair orders

technician coordination

full-time

dansville ny

victor auto group

cdjr

saturday availability

automotive

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance options
• paid time off
• accrued paid sick time
• and a 401(k) plan with company match.

Why this role

Medical, dental, and vision insurance options; paid time off; accrued paid sick time; 401(k) with company match.

About the employer

Victor Auto Group is hiring for this role. Industry: New Car Dealers. Sector: 44.