Head of Service, Crimson Rise

Job overview

The Head of Service, Crimson Rise role is 100% remote, with US time zones preferred; compensation is not specified. Crimson Education provides college admissions consulting and the Crimson Rise division supports children ages 0–14. The role turns Rise’s product vision into operational systems and leads service execution for a globally distributed team supporting more than 500 students. It oversees product implementation, team performance, student outcomes, retention, and cross-functional coordination as the program scales.

What you'll do

• Build operational infrastructure, KPIs, tracking, onboarding, and training frameworks
• implement product iterations and service changes
• develop scalable and financially sound delivery solutions
• hire, onboard, and develop Strategists and Team Leads
• manage performance and development plans
• monitor student outcomes
• personally manage a small portfolio of VIP students
• coordinate with sales, operations, marketing, competition partners, and related Crimson services
• support student retention and renewals.

What we're looking for

Skills & competencies

head of service

crimson rise

crimson education

remote

education consulting

service operations

team leadership

student outcomes

product implementation

operational systems

global team

Work arrangement

• Weekend coverage required

Benefits & perks

• Flexible work hours
• learning and development budget
• individualized mentoring and development
• performance-based rewards and growth opportunities.

Why this role

Leads a globally distributed Crimson Rise service supporting 500+ students, with responsibility spanning operational systems, team leadership, product implementation, and VIP student delivery.

About the employer

Crimson Education is hiring for this role. Industry: Professional and Management Development Training. Sector: 61.