Customer Support Specialist

Job overview

The Customer Support Specialist role is onsite in Manchester, NH; compensation is not specified. The position supports customer accounts and coordinates with internal teams from quotation through delivery. By preparing accurate quotations, responding to order and product inquiries, and working with Engineering, Quality Assurance, and Production to resolve issues, the specialist helps provide customers with a seamless and professional experience.

What you'll do

• Serve as primary contact for assigned customer accounts
• prepare quotations based on customer specifications, technical drawings, and internal capabilities
• respond to inquiries about order status, lead times, pricing, product availability, and delivery schedules
• collaborate with Engineering, Quality Assurance, and Production to resolve technical and quality-related issues.

What we're looking for

Skills & competencies

customer support specialist

customer accounts

quotations

order status

technical drawings

customer inquiries

quality issues

manchester nh

integra technologies

microsoft office

Work arrangement

• Weekend coverage required

Why this role

Requires at least two years of customer support experience, preferably in manufacturing, electronics, technology, or another quality-driven industry; Microsoft Office knowledge and strong communication, organization, and problem-solving skills are required.

About the employer

Integra Technologies. is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.