Part-Time Guest Service Representative

Job overview

The Part-Time Guest Service Representative role is onsite in West Palm Beach, FL, with compensation not specified. The position supports hotel guests through front-desk service and daily guest arrival and departure procedures. The representative handles check-in and check-out, guest accounts and payments, reservations, inquiries, calls, and guest messages. The role contributes to accurate hotel records, guest satisfaction, and coordinated front-desk and hotel operations.

What you'll do

• Complete guest check-in and check-out procedures
• calculate and post payments and guest accounts
• answer inquiries and accept reservations
• communicate hotel rates and information
• operate PBX equipment
• handle cash transactions
• process guest mail, messages, and faxes
• maintain front-desk logs
• assist other employees and departments
• follow security procedures and report suspicious activity.

What we're looking for

Skills & competencies

guest service representative

part-time

hotel front desk

guest check-in

guest check-out

reservations

cash handling

customer service

west palm beach fl

pinnacle hotel management

pbx

Work arrangement

• Weekend coverage required

Why this role

No prior experience is required. The posting describes a role involving prolonged standing and other physical tasks.

About the employer

Pinnacle Hotel Management is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.