Patient Assistance Counselor

Job overview

The Patient Assistance Counselor role is onsite in Mercer, WI. Compensation is not specified. The position supports patients referred for financial assistance at Family Health Center. The counselor assesses eligibility for healthcare coverage, medication assistance, grants, and other financial support, then helps patients complete enrollment and application processes. Accurate records and timely coordination help patients access resources needed for their care.

What you'll do

• Document patient interactions by phone or in person
• conduct outreach and enrollment for healthcare coverage, medication assistance, and grants
• review applications for completeness and eligibility
• assist with approval or denial within delegated authority
• calculate household income and assets to determine award levels
• assess external program eligibility and monitor participation
• maintain application, financial, and correspondence records.

What we're looking for

Skills & competencies

patient assistance counselor

family health center

mercer wi

onsite

financial assistance

patient outreach

program eligibility

medication assistance

application review

healthcare coverage

certified application counselor

wisconsin driver’s license

Work arrangement

• Weekend coverage required

Why this role

Certified Application Counselor designation is required within the specified training period after hire; a valid Wisconsin driver’s license and acceptable motor vehicle record are required.

About the employer

Family Health Center is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.