Assistant General Manager, Aloft–Element Seattle Redmond

Job overview

The Assistant General Manager position is onsite in Redmond, WA. Pay is $90,000–$100,000 per year, plus a quarterly bonus. The role oversees hotel operations and works to support revenue, profitability, guest satisfaction, and positive employee relations. The assistant general manager supports the General Manager in leading hotel teams and maintaining service and operating standards. The role combines guest service, sales coordination, budget and labor management, staff development, safety, and compliance responsibilities.

What you'll do

• Assist guests and address their needs and concerns
• coordinate with sales on negotiated accounts and groups
• support guest satisfaction efforts and survey follow-up
• manage expenses, labor scheduling, and payroll
• assist with accounting and procurement
• maintain company assets
• train, interview, hire, coach, and develop associates
• conduct reviews and address performance issues
• lead team meetings
• inspect hotel operations
• and support safety and regulatory compliance.

What we're looking for

Skills & competencies

assistant general manager

redmond wa

csm lodging services

aloft

element

hotel operations

guest satisfaction

staff leadership

budget management

hotel management experience

$90,000–$100,000 per year

quarterly bonus

Work arrangement

• Weekend coverage required

Why this role

Requires 3–5+ years of progressive hotel management experience, a high school diploma or GED, and a college degree or equivalent experience.

About the employer

CSM Lodging Services Incorporated is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.