Front Desk Agent

Job overview

The Front Desk Agent role is onsite in Nashua, NH, with compensation of $16–$18 per hour. The position supports hotel guests through registration, reservations, account services, and information about hotel services and local travel. The agent manages front-desk transactions and guest records from arrival through checkout, while coordinating with housekeeping and maintenance and responding to guest questions or concerns. The role also supports hotel operations through communications, basic bookkeeping, and upkeep of lobby and common areas.

What you'll do

• Greet, register, and assign rooms to guests
• verify payment arrangements
• maintain room availability and guest account records
• compute bills, collect payments, and post charges
• issue room keys
• review accounts at checkout
• transmit and receive messages
• contact housekeeping or maintenance about guest problems
• make and confirm reservations
• record comments or complaints
• advise housekeeping when rooms are vacant
• arrange tours, taxis, or restaurant reservations
• answer inquiries about hotel services and directions
• maintain lobby and common areas
• prepare basic food service
• perform bookkeeping activities including balancing accounts and nightly audits.

What we're looking for

Skills & competencies

front desk agent

hotel guest services

guest registration

reservations

customer service

nashua nh

doubletree by hilton nashua

$16–$18/hr

full-time

hotel operations

Work arrangement

• Weekend coverage required

About the employer

DOUBLETREE BY HILTON NASHUA is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.