Front Desk Agent

Job overview

The Front Desk Agent position is onsite in Hunter, NY, with a stated pay range of $20.00–$22.92 per hour. The role is the hotel’s first point of contact for guests and helps make their stays memorable. The agent supports hotel operations by welcoming guests, managing check-in and check-out, answering phones, addressing guest needs, and helping resolve billing discrepancies. Professional, helpful front-desk service contributes to a positive guest experience.

What you'll do

• Work face-to-face with customers
• check guests in and out
• answer phones
• handle customer needs
• maintain a professional appearance and demeanor
• help resolve discrepancies with guest bills
• perform other duties as assigned.

What we're looking for

Skills & competencies

front desk agent

hotel guest services

hospitality

full-time hours available

year-round

hunter ny

vail resorts

$20–$22.92/hr

guest check-in

guest check-out

phone support

employee ski passes

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee ski passes and discounted lift tickets for friends and family
• free ski lessons
• discounts on lodging, food, gear, and mountain shuttles
• 401(k)
• Employee Assistance Program
• training and professional development. Eligible full-time roles also offer health, medical, dental, and vision insurance, free dependent ski passes, and critical illness and accident plans.

Why this role

Year-round position with full-time hours available; at least 18 years of age required. English fluency, people skills, and computer skills are listed requirements.

About the employer

Vail Resorts is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.